Size of your Connecta™
We have a comprehensive sizing page, if you are at all unsure please contact us and one of our trained team will be happy to help.
We offer a petite model in all three sizes, the term petite refers to the strap size only, all the other dimensions of the Connecta™ remain the same. Connecta™ with Petite Straps have 1 inch less padding in the shoulder straps. This enables them to be tightened a little more. They have been designed especially for those with a petite frame. If you are at all unsure, please contact us and one of our trained team will be happy to help.
Fitting your Connecta ™
Yes, the Connecta ™ is suitable from birth providing the baby weighs at least 7.5 lbs/3.4kg. Please refer to the newborn instructions.
The straps should run over the middle of your shoulder, away from your neck. The straps cross in the middle of your back to maximise weight distribution.
Your baby is positioned on the small of your back in a back carry, you can carry your baby higher if you find this more comfortable. When positioning your baby higher move the waist strap higher on your body until you have found the perfect carrying height.
Care for your Connecta ™
Yes, all Connecta ™ can be machine washed – Please check our Care page for specific instructions for your Connecta ™ .
Use a soft cloth and a bowl with handwarm water and a small amount of washing liquid. We recommend using an ecological laundry liquid. Dab the fabric where possible and do not use too much friction when cleaning wool or silk.
Connecta ™ Products
You can see our Print Archive HERE
You can see our full range of Connecta™ Accessories HERE.
Using your Connecta ™
Every new Connecta ™ comes with an accessory strap. The Connecta ™ is packaged with the accessory strap around the carrier.
The accessory strap has two functions:
- It can be used to cinch the body of the carrier and is suitable from birth, instructions for use can be found here
- It can be used as a chest strap to keep the shoulder straps in place for the wearer, instructions for use can be found here
If you have lost your accessory strap and would like to purchase a new one, you can find them HERE.
Breastfeeding and carrying safely and comfortably are two skills that need to be mastered individually before they can be put together. Remember to always follow the TICKS Rule of Safe Babywearing.
The Connecta ™ is designed to carry one baby at the time, it can be possible with older twins to carry one on the front and one on the back in two separate Connecta ™.
The Connecta ™ can be reversed yet this will mean the hood strap buckles are on the inside of the shoulder straps and the safety label may be visible whilst wearing the Connecta ™ this way.
The Connecta ™ can be used in pregnancy unless you have been advised not to use carriers by your health professional. In our experience, most expectant mothers find that a back carry placing the waist strap above the bump provides the most comfort.
All three of our models (standard, toddler and preschool) have been certified to meet the CEN/TR16512:2015, BS EN 13209-2:2005. and ASTM f2236-14 standards. Connecta ™ are weight tested to 24kg. This is the maximum weight that is currently available for lab testing.
After Sales Support
If you wish to return your order you can do so for a full refund of the monies paid if you notify us of the return within 14 days of the receipt of your order. Please notify us by sending an email with your order number to firstname.lastname@example.org. If you do not notify us of the intent to return the order and the order arrives out with the 14 day return period, your return may not be accepted and you will be liable for postage costs to post the order back to you.
All refunds will be processed within 14 days of receipt of the returned order.
Returned goods can only be accepted for a refund or exchange if they are unused.
If you return a Connecta ™ which has been used your refund may be declined or you may be offered a partial refund to account for the resale condition of the Connecta.
Please use the RETURN FORM with your order if you wish to return it. Always include your order number and your name with a return, returns that do not have identifying information cannot be processed.
Full terms and conditions can be found HERE .